taran-vietnam we always respect your privacy, and that is why we are always committed to protecting your personal information. In this document, the concept of "personal information" is understood to include your name, address, email address, phone number or any other personal information you provide, or any information about you are collected in accordance with applicable law. We hope it will help you understand what personal information we collect and how we use it.
When you access and use the website (including registering for online services), we understand that you fully agree to the terms of this policy.
Purpose and scope of information collection
Website taran-vietnam.com only collects contact information necessary to conduct transactions between the website and customers without collecting any other information. Customer information will only be saved when the customer pays for the order. Website taran-vietnam.com collects and uses customers' personal information for appropriate purposes and fully complies with the law. Website taran-vietnam.com commits not to share or use customers' personal information with any other third party for profit purposes. Customer information will only be used internally on the website taran-vietnam.com. When necessary, we can use this information to contact customers directly in the following forms: mail, orders, thank you letters. Customers can receive periodic mail providing information about new products and services, and information about promotional programs. When customers register on the website taran-vietnam.com, the information we collect includes:
Name – Delivery address – Phone number – Email – Other information (if any).
Scope of information use
The above information is only used for the following purposes:
Delivery for orders placed on the website taran-vietnam.com
Delivery notifications and customer support
Provide product information
Process orders and provide our services as requested by customers
Share to courier service for delivery
In addition, we will use customer information in financial transactions and data checking to improve the features of the taran-vietnam.com website to give customers the best experience when visiting. our website.
Customer order details will be kept confidential and only provided to the order owner. We have the right not to provide information if the customer does not provide accurate confirmation information as requested from Website taran-vietnam.com.
People or organizations that may have access to customers' personal information
Customers agree that, in case of necessity, the following agencies/organizations/individuals have the right to access and collect their personal information, including:
Management board and staff of taran-vietnam
Third parties have integration services with the taran-vietnam.com website
The shipping unit cooperates with the Company to deliver goods to customers
Financial advisor, legal and auditing company
The complaining party can prove the customer's violation
At the request of a competent state agency
Information storage time
Customer information will be kept for the period prescribed by law or used only for the purpose for which the information was collected.
Address of the unit that collects and manages personal information
Unit: taran-vietnam
Legal representative: PHAM NGUYEN HUONG VI
Address: 13 Luu Trong Lu St, Tan An Ward, Hoi An City, Quang Nam Province
Customer care hotline: 0905682569
Email: taran.vietnam@gmail.com
Means and tools for users to access and edit their personal data
At any time, customers can access and edit their personal information according to the appropriate instructions that we provide.
Committed to protecting customer personal information
Website taran-vietnam.com always ensures that all customers' personal information will be kept securely. Except for cases regarding the use of personal information as stated in this policy, we commit not to disclose customer personal information for commercial purposes. We may disclose or provide customers' personal information in truly necessary cases as follows:
When required by law enforcement
In cases where it helps us protect our legitimate rights before the law
Mechanism for receiving and resolving complaints related to customer information
When discovering that their personal information is being used for the wrong purpose or scope, customers send a complaint email to email taran.vietnam@gmail.com or call 0905682569 to complain and provide relevant evidence. regarding the case to the Board of Management. The Management Board commits to respond immediately or at the latest within 24 (twenty-four) working hours from the time of receiving the complaint.
Declare when used
All content you see on the website is intended to serve your information needs and help you choose services. Therefore, you can use the website without providing any personal information. However, in some cases, in connection with service registration, we may ask you to provide personal information.
Personal information provided by you
When you provide the necessary information, we will use it to respond to your request, or we may contact you via letter, email, text message or phone; or comply with applicable laws, use the above means to introduce to you new products, services or promotions from taran-vietnam. By providing information to us through this website, you understand and consent to the collection, use and disclosure of the above personal information for certain purposes specified in this site.
You fully agree and accept that the personal information you provide when using the website may be stored at taran-vietnam's headquarters or branches, and may be stored on a number of available servers. or not known in advance for the purpose of operating and developing the website and services of taran-vietnam.
If you order a product, request a service or submit feedback to the site, we may contact you to obtain additional information necessary to process or fulfill your order and / or your request. However, we will not provide this information to a third party without your permission, except where required by applicable law or where necessary to process an order.
taran-vietnam is committed to protecting your privacy and does not sell or sell your personal information to other companies for promotional purposes.
Supply to other units
taran-vietnam may use a number of other entities to provide products or services to you. We also need to exchange your personal information with these units so they can complete your request. These units are also not allowed to use your personal information for other purposes and we also require them to follow security regulations when providing services.
taran-vietnam is not allowed to allow Third Parties to access, retrieve or perform any operations indirectly or directly on the server providing the service or the customer's server, except in cases where request from competent authorities according to Vietnamese law.
Record browser information
From time to time, information may be placed on your computer to help us improve our website or improve the quality of our services to you. This information is commonly known as “cookies” which many websites currently use. “Cookies” are pieces of information stored on your hard drive or computer browser, not on a website. They allow to collect some information about your computer such as IP address, operating system, browser mode and addresses of related websites.
If you do not want to receive these cookies, or would like to be notified when cookies are placed, you can set your browser to do so if your browser supports it. Please note, if you turn off cookies, you will not be able to access or use some utilities on the website that are not pre-determined. We do not intend to limit your use in this situation, this is only a limitation in programming and website construction.
Safety
When programming the website, we may put in place commercially reasonable rules to prevent unlawful access and inappropriate use of your personal information submitted to taran-vietnam through your use of this website. If this website supports online transactions, it will apply a technology standard called SSL (Secure Sockets Layer), to protect the security and safety of data transmission.
Because there are always risks involved in providing personal data, whether provided in person, by phone, over the internet, or through other technical means; and no technical system is absolutely safe or resistant to all "hackers" and "tampers" (people who illegally enter to rummage through information), taran-vietnam always strives to take measures to prevent appropriate precautions for each characteristic of information to prevent and minimize possible risks when you use this website.
Information via E-mail
When you register for the service, the e-mail address you provide will be used as a tool to exchange information with you. First, make sure you provide an e-mail address that will be useful to you throughout your use of the service.
We may send confidential information via e-mail or receive your support requests. In case you no longer use the e-mail provided, you must notify us of this change.
To protect you, taran-vietnam may temporarily stop receiving requests via the e-mail you provided if we notice fraud or unusual information - until we contact you to confirm. receive.
Adjust information collected
taran-vietnam will proactively or upon your request supplement, correct or delete personal information data that is inaccurate, incomplete or not up to date while you are still associated with our operations.
Subjects “Minors”
taran-vietnam refuses to serve individuals who are of age. Minors (as defined by local law in which you reside) are not entitled to purchase or seek to use based on other legal regulations on this website. without the consent of a parent or legal guardian, unless applicable or permitted by local law.
Off-site links
This website may contain links to other websites placed for introductory purposes or additional related information for your reference. taran-vietnam is not responsible for the content or conduct of any other website.
Changing regulations
taran-vietnam may change these regulations from time to time, including adding or removing part of the content or suspending the website without prior notice. However, if this regulation is changed in a way that may be detrimental to you, taran-vietnam will try to notify you of the change via the e-mail you provided or right on the homepage.
